TURKISH ETIQUETTE AND SOCIAL GRACE
Program Type: In-person. Teams of 8+
Concerns: Diplomats, ambassadors, consuls, executives of the Ministry of Foreign Affairs, entrepreneurs, expatriates, professionals in relation with Türkiye, foreigners wishing to integrate into turkish society.
In Turkey, etiquette and protocol are deeply rooted in a rich history and hospitality is a tradition.
Appearance influences how others perceive and respect you. To boost your credibility, ensure you always look polished and professional.
TURKISH ETIQUETTE AND SOCIAL GRACE
Being aware of cultural differences when arriving in Türkiye is an essential first step, but knowing how to react to them with finesse and respect is more effective. This is where cultural intelligence (CQ) comes into play.
Adapting to these standards does not call into questioning your own identity. Especially since etiquette in Türkiye is not a constraint, but a gateway to business opportunities and lasting ties. It is therefore a question of being flexible in your approach and knowing how to adjust when necessary.
Developing CQ also means being comfortable with the thought of being uncomfortable. However, cultural etiquette is not a matter of right or wrong, but rather an adaptation to various local requirements without value judgment.
COURSE OUTLINE
GET INTEGRATE INTO WORKING WITH HIGHLY FORTIFIED CLIENTS
6 WEEKS
The course program covers the history of luxury, the understanding of psychology and mindset, credibility and charisma, HNWI behaviors, handling difficult individuals, connecting with HNWIs, power dynamics, the influence of language, high-net-worth client expectations, active listening, responsive interaction, as well as lateral thinking and critical analysis.
TURKISH CIVILITY AND POLITENESS
- Time value…monochronic vs. polychronic, punctuality
- High Context vs. Low Context culture
- Welcome, punctuality and delicacy
- Behavioral flexibility
- Handshake and gallantry
- Follow the lead of your host.
- Social space/Proxemics
- Interculturality and traditions
- Western protocol vs. Turkish customs
- Gifts…what, when and where
- Turkish hospitality
SOCIAL AND PROFESSIONAL ETIQUETTE
- Corporate culture
- Cultural intelligence (CQ)
- Greetings and polite phrases
- Cultural sensitivity, key of business success
- Emphasis on Courtesy
- Titles and hierarchical respect
- Gifts and recognition
- Networking role
- Negotiation in Türkiye: patience and subtlety
- Leverage Local Intermediaries
- Builds Trust
- Reciprocate Generosity
- Dress codes and attitudes in business
TABLE ART AND MEAL PROTOCOL
- Formal dining, a tool for negotiation and rapprochement
- Table manner and invitation etiquette
- Precedence and placement of guests
- Cultural events
- Turkish meal, a moment of conviviality
- Soup bowl vs. soup plate
- And when the salad?
- Billing and tipping
- Considering local culinary habits
ADAPTATION AND CULTURAL MIS-PAS
- Turkish Expressions
- Gestures and behaviors
- Open-mindedness
- Discover the country and culture
- Keeping the tradition alive
- Do’s and Don’ts
- A Nod to Tradition
- Body Language
- Self-Awareness
- Seniority is Revered
- Differences in Cultural Perception
- Religious Traditions and Holidays