HEALTHCARE MEDICAL, DENTAL & AESTHETIC LABEL
Program Type: In-person. Teams of 8+
Concern: Clinic, Dental clinic, Esthetic clinic
Small Gestures, Big Impact—Transform Patient Experience
Learn how professional courtesy can strengthen relationships and enhance your medical practice
In today’s business environment, etiquette is a critical asset that can give you an edge and set you apart from equally intelligent individuals. Identifying and managing ethical and compliance risks is crucial to avoiding costly crises. Promoting a culture of integrity and ethical leadership builds competitive resilience. Our programs covers a variety of topics to build executive confidence and promote a positive work environment.
HEALTHCARE MEDICAL, DENTAL & AESTHETIC LABEL
The Price of Poor Etiquette : Evidence indicates that many malpractices cases stem from physician and staff discourtesy. Thus, social skills training is essential. Professional Courtesy offers seminars addressing clinical needs, patient privacy, office attire, and telephone etiquette. Given advancements in medical technology, it’s crucial to maintain personal contact with patients. Presentations aim to create a supportive and respectful environment for patients in medical and dental settings.
COURSE OUTLINE
PROFFER FOR SELLING LUXURY
Professional training and etiquette seminars are held in your company’s conference room or at a location of your choice. In a relaxed and welcoming atmosphere, you will discover the tools that enable professionals to exude a strong presence, conveying confidence and assurance.
WELCOMING & ENGAGING PATIENTS
- First Impressions: Your Public Rating
- Cultivating Your Corporate Culture
- Fundamentals of Business Etiquette
- Gathering Information in the Waiting Area
- Navigating Patient Rooms
- Communication Skills
- Dealing With the Difficult Patient
- Power or Professional Attire
- Essence of a Valuable Employee
- Interoffice Dynamics
- Cost of Bad Manners
- Name on the DoorForms of Address
SPEAKING TOPICS
- Rituals of Dining
- Virtual Meeting Etiquette
- Internationally Speaking
- Art of Tea
- Telehealth Etiquette
- Telephone Etiquette
- Tech Etiquette (voicemail, cell phone, email, fax, etc.)